Privacy Policy

Creativa Natura Atelier (“we”, “us”, “our”) operates educational services for luxury floristry under the domain naturalezacreativa.bond. This Privacy Policy explains how we handle personal information when you visit our website, enroll in courses, or contact us.

Information We Collect

• Account data: name, email, and password hash (if you create an account).
• Order and billing details: course selections and transaction metadata (processed by payment providers).
• Communications: messages you send via forms or email.
• Usage data: device, browser, pages visited, and approximate location derived from IP.
• Cookies and localStorage: to remember preferences (theme, cookie consent), favorites (“Fallows”), and cart state.

How We Use Information

• Provide and improve course delivery and support.
• Process orders, send confirmations, and maintain transaction records.
• Respond to inquiries and provide guidance on course selection.
• Personalize content such as saved preferences and recommendations.
• Maintain security, prevent fraud, and comply with legal obligations.

Legal Bases

We rely on consent (e.g., marketing emails), contract performance (course access), and legitimate interests (service improvement and fraud prevention), as applicable.

Data Sharing

We share information with service providers (e.g., payment processors, hosting) under contracts that require appropriate safeguards. We do not sell personal data.

International Transfers

Where data is transferred internationally, we implement safeguards such as Standard Contractual Clauses.

Retention

We retain personal data only as long as necessary to fulfill purposes described here or as required by law.

Your Rights

• Access, rectify, or delete your personal data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent where processing is based on consent.
• Data portability request for information you provided to us.

Cookies and Local Storage

We use cookies for essential functionality and analytics. The cookie banner lets you consent or adjust preferences. LocalStorage powers theme selection, cart, and Fallows.

Children

Our services are not directed to children under 16. If you believe a child provided us data, contact us to remove it.

Contact

Questions about privacy? Email [email protected] or call +1 (628) 201-2745.

Last updated: 2026-01-15